Access Your Online Account

Convenience starts here! Log in to your online account to view and pay your bill, manage your account, update your contact information and more.

Before you can access your online account, you’ll need to Setup online access.

We will ask you for your account number (either your old one or new one) and the Social Security number, passport number or Taxpayer ID associated with your account. You can find your account number on your bill. If you are a paperless customer, check the e-Bill new bill notification email we send each month. Or, call us at 813-223-0800 and our automated phone system will speak your account number to you.

Here's what you can do

  • 24-hour access to your account
  • Pay your bill securely
  • Report a power outage and check outage status
  • View your billing and payment history
  • Moving? Start or stop your service
  • Connect with us

Need help?

Need help?
Visit our help section.

Want an online account? We're happy to help!

Set up online access | Benefits of signing up | New customer? Get service